Calculate the True Cost of Production Incidents
Stop guessing. Track incident duration, affected customers, and engineer time to quantify the real business impact of every outage — and make the case for reliability investments.
Start Calculating — $49/moCancel anytime. No credit card surprises.
Sample Incident Report
3h 20m
Duration
1,240
Affected Customers
5
Engineers Involved
Simple Pricing
Everything you need to quantify downtime costs
- ✓Unlimited incident tracking
- ✓Automated cost calculations
- ✓Customer impact analysis
- ✓Engineer time tracking
- ✓Exportable PDF reports
- ✓Webhook integrations (PagerDuty, OpsGenie)
- ✓Priority email support
Frequently Asked Questions
How does the cost calculation work?
We combine incident duration, number of affected customers (weighted by their contract value or a default MRR estimate), and engineer hourly rates to produce a total business cost figure you can present to stakeholders.
Can I integrate with my existing monitoring tools?
Yes. Incident Cost Calculator accepts webhooks from PagerDuty, OpsGenie, and any tool that can send an HTTP POST. Incidents are created automatically so you never miss a data point.
What happens if I cancel my subscription?
You keep access until the end of your billing period. All your incident data can be exported as CSV or PDF before cancellation — your data is always yours.